Solutions

Home users

    Consumer class or people known as home users should not stand aside in contacting or company. It may seem expensive by browsing or website, but we assure you that we charge fairly regarding IT markets. Keeping our website professional is a proof of our concept upon IT & C business. The quality of the services we offer fully justifies the price we ask for them. There are always cheaper and cheaper solutions, that we do not always agree to, but then again, we can only advise our customers. We respect our clients final decision and we always do our best into providing it by the customers expectations. Stream Networks recommends that you carefully study the market share before taking any decision.

Academic

    Our team is able to build solutions for any academic institute. If you are interested in obtaining a product, a set of services or a complete solution for your needs you can benefit from educational discounts available for this type of client. Stream Networks recommends to use this to your advantage. If you have a budget for a solution, you can buy that solution at a much cheaper price, or you can use the entire value of the budget for an upgraded solution. We also recommend to ask for our assistance in the matter before rushing into buying something from any online shops, in order to fully benefit from your academic title.

Enterprise

    No matter how big is your company, or how complex is your network infrastructure, Stream Networks is your partner into successfully assure a 99.99% business network uptime or network architecture improvement and design. In over 14 years of experience we never failed our clients and they never lost money because of network failures based on our recommendations and support. Stream Networks recommends that you should not rely on fate regarding the functionality of your network infrastructure. You can always have failures or worse, downtimes for days. This can be avoided by asking for specialized support. If you chose to contact us in this matter, our team will provide the required assistance in solving your problems.

Support Packs

    Small Business or Large Enterprise, we have ways to keep your business up and running. B-A-S-E stands for Basic, Advanced, Superior and Enterprise. You can choose what pack best fits your needs. Each includes a set of services that we believe are necessary for each type of package. However, together we can build custom packs to serve you even better. All 4 packs can be customized accordingly to the customer needs.

Basic

- 1-10 Desktops/Laptops, 0 Servers

- 2 monthly visits

- Physical integrity check

- Updates check

- Antivirus logs check, manual scan & disinfection if necessary

- Minimal network infrastructure maintenance (connectivity, home grade routers)

- IT consultancy

- IT acquisition consultancy

- Free telephonic and e-mail support, limited by personnel availability, from 10:00-17:00, Monday to Friday

Advanced

- 11-25 Desktops/Laptops/Tablets, 1-2 Servers

- 4 monthly visits

- Physical integrity check

- Updates check

- Antivirus logs check, manual scan & disinfection if necessary

- Network infrastructure maintenance (business grade routing and switching)

- IT consultancy

- IT acquisition consultancy

- Server services administration

- Internet access check

- Free remote support up to 4 times per month

- Free telephonic and e-mail support, limited by personnel availability, from 10:00-17:00, Monday to Friday

Superior

- 25-50 Desktops/Laptops/Tablets/Smartphones, 3-5 Servers

- 8-12 monthly visits

- Physical integrity check

- Updates check

- Antivirus logs check, manual scan & disinfection if necessary

- Network infrastructure maintenance (enterprise level)

- IT consultancy

- IT acquisition consultancy

- Server services administration

- Internet access check

- Communications availability check

- Offsite remote back-up to a secure location

- Free remote and online support

- Free telephonic and e-mail support, high availability, from 08:00-20:00, Monday to Friday

Enterprise

- 50+ Desktops/Laptops/Tablets/Smartphones, 5+ Servers

- Free visits at request

- Physical integrity check

- Updates check

- Antivirus logs check, manual scan & disinfection if necessary

- Network infrastructure maintenance (enterprise level)

- IT consultancy

- IT acquisition consultancy

- Server services administration

- Internet access check

- Communications availability check

- Offsite remote back-up to a secure location

- VPN and remote access solutions

- Dedicated personnel

- Free remote and online support

- Free telephonic and e-mail support, unlimited